Graduate Certificate in Patient Safety, Error Science and Full Disclosure Online Program Structure

Program Structure

Students must complete three (3) courses – PSL 401, 402, and 403 – for a total of 12 credit hours to earn the Graduate Certificate in Patient Safety, Error Science and Full Disclosure. Each course is four (4) credit hours.

Students typically take one course per eight-week term. The certificate can be earned online in 6 – 8 months if courses are taken in back-to-back terms.

Certificate Courses

PSL 401: Patient Safety and Quality Care Improvement (4 hours)

Introduces students to relevant theory, content, tools and methods in the field of patient safety. Focuses on the historical concepts, demographic trends, and current issues of patient safety and quality care. Faculty will engage students through selected readings, presentations, interactive exercises and discussions. Students will explore techniques and best practice in improvement science, define quality and select/develop meaningful metrics to reflect organizational quality. Students will be introduced to the magnitude of the patient safety problem through facilitated discussions and demonstration of learning assignments and begin their exploration into the patient safety and quality care arena.

PSL 402: Error Science, Risk and Disclosure (4 hours)

Teaches error theory and systems thinking, as well as methods for risk assessment and patient safety improvement, including high risk contexts for error occurrence. Students will be introduced to what is currently known about effective methods for error disclosure. They will develop proficiency with patient safety risk assessment and improvement methods, principles of safe system design, apology and related patient safety priorities. Course includes an analysis of the legal issues prevalent in the current healthcare environment.

PSL 403: Communication and Collaboration (4 hours)

Introduces advanced communication strategies for patient safety success in the current and future healthcare systems. Topics include enhanced communication skills, individual and group design/presentation techniques, hand-off, chain of command, critical thinking strategies and skills, stress and time management and learning team dynamics. Challenges the learner to become a creative patient safety leader/problem-solver and to begin the process of personal transformation by questioning one’s assumptions and conventional patterns of thinking. Students will demonstrate characteristics of creative and critical thinking in individual and collaborative situations, as well as within process challenging and error-ridden situations. Students will also be challenged to consider the roles of varied healthcare stakeholders in building a safer healthcare system.